Privacy Policy

Last updated on: July 29th 2026

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1. Data Controller

This website is operated by:

Oystershell NV (trading under the name Elimax®)\ Nijverheidsweg 10, 9820 Merelbeke-Melle, Belgium\ Email: info@oystershell.com

Oystershell NV is the manufacturer and distributor of Elimax® products and is responsible for processing your personal data as described in this Privacy Policy.

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2. Personal Data We Process

You can visit this website without providing any personal data. We do not require account registration, nor do we utilize a newsletter or email marketing system.

Depending on how you use the website, we may process the following categories of personal data:

• Identification data (such as your name)
• Contact details (such as your email address)
• Information you voluntarily provide via the contact form
• IP address
• Browser type and device information
• Website usage data (visited pages, time spent, navigation behavior)
• Cookie preferences

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3. Purpose of Processing

We process personal data for the following purposes:

• To answer questions or requests submitted via the contact form
• To provide customer support
• To improve our website and user experience
• To analyze website usage and performance (Google Analytics)
• To ensure the security and proper technical operation of the website
• To manage cookie preferences

We do not use data from the contact form for marketing purposes unless necessary to respond to your specific request.

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4. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases under the GDPR:

• Your consent
• The performance of a contract or pre-contractual steps (e.g., handling your request)
• Compliance with legal obligations
• Our legitimate interest in operating, securing, and improving our website and services

If processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

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5. Cookies

Our website uses cookies and similar technologies.

Only strictly necessary cookies are placed without consent. All non-essential cookies (such as analytical cookies) are activated only after you have given consent via the cookie banner.

We use Cookiebot by Usercentrics to manage cookie consent. Cookiebot logs your consent choices and allows you to change or withdraw your consent at any time.

For a detailed and up-to-date overview of the specific cookies used on this website, please refer to our Cookie Policy.

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6. Google Analytics

With your consent, we use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information including:

• Visited pages
• Time spent on pages
• Device and browser information
• Estimated location (based on IP address)
• Other technical usage data

This data helps us improve our website's performance and content. Google may process this data on servers located outside the European Economic Area (EEA). In such cases, appropriate safeguards are implemented (such as the European Commission's Standard Contractual Clauses) to ensure an adequate level of data protection.

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7. Contact Form

When you contact us via the contact form on elimax.com, we process your personal data (such as your name, email address, and message) solely to process your inquiry and communicate with you.

We do not use this information for marketing purposes unless necessary to respond to your specific request.

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8. Social Media

Our website contains links to our social media pages, including:

• Facebook
• Instagram

These links direct you to external platforms managed by third parties. When clicking these links, the privacy policy of the respective platform applies, rather than this Privacy Policy. We recommend reviewing the privacy policies of these platforms directly.

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9. Sharing Personal Data

We do not sell your personal data. We may share personal data with trusted third parties that support the operation of our website and services, including:

• Website hosting providers
• Google Analytics
• Cookiebot (Usercentrics)
• IT and technical service providers

These parties process personal data exclusively on our instructions and are bound by appropriate contractual and security obligations (e.g., Data Processing Agreements).

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10. Retention Period

We retain personal data no longer than necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations. Data from the contact form is kept only as long as necessary to process your request, after which it is deleted or anonymized, unless a longer retention period is required by law.

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11. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to object to processing
• Right to data portability (where applicable)
• Right to withdraw your consent at any time
• Right to lodge a complaint with a supervisory authority. As our company is based in Belgium, you may contact the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit), www.gegevensbeschermingsautoriteit.be. You may also lodge a complaint with the supervisory authority of the EU/EEA member state where you reside, work, or where the alleged infringement occurred.

To exercise any of these rights, please contact us at info@oystershell.com.

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12. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

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13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the website itself. Any updates will be published on this page with an updated "last updated" date. We encourage you to review this page regularly.